REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit

Required knowledge

Relevant Customs and related legislation and Australian and international codes and regulations relevant to the analysing advising on and conducting integrated border clearance transactions

Relevant OHampS and environmental protection procedures and guidelines

Workplace procedures and policies for analysing advising on and conducting integrated border clearance transactions

Focus of operation of work systems equipment management and site operating systems when analysing advising on and conducting integrated border clearance transactions

Issues and problems that may be identified when analysing advising on and conducting integrated border clearance transactions and appropriate action that can be taken to resolve the problems and issues concerned

Information on relevant aspects of integrated border clearance transactions

Types of goods and related documentation

Sources of information on new developments in border clearance operations transactions and related legislative requirements

Ways of learning the skills and knowledge required for new developments in border clearance operations transactions and related legislative requirements

Cultural differences amongst customers internal and external contacts and within the operational team and their implications

Documentation requirements needed when analysing advising on and conducting integrated border clearance transactions

Required skills

Negotiate communicate and liaise effectively with clients and others

Take responsibility for analysing advising on and conducting integrated border clearance transactions and related solutions

Read and interpret instructions procedures and information relevant to analysing advising on and conducting integrated border clearance transactions

Identify interpret and learn skills and knowledge required for relevant new developments in border clearance transactions

Plan and organise work activities

Select and use relevant computercommunicationoffice equipment when analysing advising on and conducting integrated border clearance transactions

Present information using appropriate media and technology

Work collaboratively as part of a customs broking team

Adapt appropriately to cultural differences in the workplace including modes of behaviour and interactions with others

Modify activities depending on differing workplace contexts risk situations and environments including taking appropriate initiatives within allowable limits

Solve problems that may arise when analysing advising on and conducting integrated border clearance transactions

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required knowledge and skills the range statement and the assessment guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of

reading and interpreting the facts of the transaction request

identifying and analysing any problems that may arise in completing a border clearance transaction

developing and reviewing alternative solutions

selecting and justifying solutions to typical border clearance transaction problems

completing the border clearance transaction

documenting and recording the border clearance transaction

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include

a range of relevant exercises case studies andor other simulated practical and knowledge assessment andor

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments access is required to

relevant and appropriate materials and equipment and

applicable documentation including workplace procedures regulations codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum assessment of knowledge must be conducted through appropriate writtenoral tests

Practical assessment must occur

through activities in an appropriately simulated environment at the registered training organisation andor

in an appropriate range of situations in the workplace

Information on relevant aspects of integrated border clearance transactions may include:

Analysis of an integrated border clearance transaction may involve:

Aspects of integrated border clearance transactions that will need to be examined and analysed to establish any interactive effects and problems may include:

Aspects of transaction that may be considered in the consideration of interactive effects and issues can include:

New developments in border clearance requirements and operations may relate to:

Information on new developments in border clearance requirements and operations may be obtained from:

Ways of learning skills and knowledge required for new developments in border clearance requirements and operations may include

Depending on the organisation concerned, workplace procedures may be called:

Communication in the work area may include:

Consultative processes may involve:

Documentation and records may include:

Applicable legislation and regulations may include: